Access Revenue Hawaii, LLC

Behavioral Health Billing & Revenue Cycle Solutions

Privacy Policy & SMS Terms of Service

Introduction

Access Revenue Hawaii, LLC (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive from users of our website and services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Compliance with Privacy Laws

Access Revenue Hawaii, LLC recognizes and adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1972 and 42 CFR Part 2 regarding the confidentiality of substance use disorder patient records. We take the privacy of your personal health information (PHI) seriously and ensure that all lines of communication with us are secure and HIPAA compliant.

All communications with Access Revenue Hawaii, LLC are conducted through secure, HIPAA-compliant channels. We work exclusively with third-party vendors who have signed Business Associate Agreements (BAAs) acknowledging their commitment to uphold HIPAA standards. These agreements ensure that all third parties handle PHI with the same level of care and security as we do.

Communications and Third-Party Vendors

Access Revenue Hawaii, LLC will never share your personal information, including emails and phone numbers, with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties. The information we collect from you is used solely to provide and improve our services. Information collected, including Insurance information and demographics, is used for billing purposes only and is protected under the Privacy act also known as HIPAA.

Information Collection and Use

This includes:

  • Responding to your inquiries
  • Processing service requests
  • Providing technical support
  • Ensuring the security of our services
SMS Terms of Use

By opting in to SMS from a web form, you agree to receive SMS messages from Access Revenue Hawaii, LLC. This includes SMS messages for customer care. Both providers and patients. Message frequency varies. Message and data rates may apply. See privacy policy at https://accessrevenuehawaii.com/privacy-policy and our Terms and Conditions at https://accessrevenuehawaii.com/terms-conditions. Message HELP for help. Reply STOP to any message to opt out.

Encrypted Communication Solutions

To further protect your PHI, Access Revenue Hawaii, LLC offers encrypted email solutions for any communication that contains sensitive health information. Additionally, our HIPAA-compliant fax number is 808-808-2241, providing a secure method for transmitting documents that contain PHI.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption, secure socket layer (SSL) technology, and regular security assessments.

Your Rights

You have the right to access and control your personal information. This includes the right to:

  • Request access to your information
  • Correct any inaccuracies in your information
  • Request the deletion of your information
  • Restrict or object to the processing of your information
  • Receive a copy of your information in a structured, commonly used, and machine-readable format
Changes to This Privacy Policy

Access Revenue Hawaii, LLC reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or your personal information, don’t hesitate to get in touch with us at:

Access Revenue Hawaii, LLC

Email: Info@accessrevenuehawaii.com

Office: (808) 746-2555

Direct: (808) 751-3737

Fax: (808) 855-3053

Complete our Opt-In form for Text assistance via our main office number.

Thank you for trusting Access Revenue Hawaii, LLC with your personal information. We are committed to protecting your privacy and ensuring the security of your data.

Kevin E. Deeds, SAC, DAC

Chief Executive Officer

Access Revenue Hawaii, LLC