We’re not just a third-party biller. We’re your partner in revenue cycle management, locally owned and operated, and trusted across Hawaii.
WHY LOCAL AND NATIONAL PRACTICES CHOOSE US
WHAT WE DO
We bring billing, credentialing, AR management, Utilization Review, authorizations, and payer operations together into a single, streamlined behavioral health revenue cycle system.
We proactively review aging claims to resolve delays and recover outstanding revenue.
We manage contracting and provider enrollment, the foundation of payer access and revenue.
Our Utilization review team advocates for patients at every level of care, securing authorizations, extending treatment when clinically appropriate, and reducing barriers to recovery.
Insurance verification completed prior to intake or admission to confirm active coverage, patient eligibility, and covered service-specific behavioral health benefits.
Acting as your in-house billing department, we manage patient billing, collections, payment processing, and provide integrated patient payment tools.
Timely and compliant claim submissions supported by payer and medical necessity review.
Standardized and customized revenue reporting with weekly, monthly, quarterly, and year-end insights.
We identify, appeal, and resolve claim denials to protect revenue and reduce recurring billing issues.
MEET THE TEAM
After more than a decade in behavioral health, working in treatment centers and private group practices, I started from the ground up, serving in entry level positions and later roles, including Primary Counselor as a Substance Abuse Counselor, Director of Admissions, Director of Utilization Review, and later leading revenue cycle management operations for behavioral health organizations.
I have worked alongside both in-house and third-party billing teams, and I built ARH to operate differently. We function as your third-party, in-house billing team. Local, responsive, relationship-driven, and focused entirely on behavioral health.
One specialty. One focused team. Same time zone as you. We work hard because at the end of the day, we don’t get paid until you do.
— Kevin E. Deeds, SAC, DAC
Founder, CEO & Director of Account Success
— Kevin E. Deeds
SAC, DAC
— Dr. Christine Gilmore
Ph.D., LAC, AADC, CSAC, ICDAC, DR.
— Teres Jones
BA, YRT
— Ernesto Noblejas
MA
— Dr. Grudrun Baumgaertl
PhD.
— Donna Brock
Revenue & Medical Records Manager
— Jocelyn Dalilis, BS
Behavioral Health Billing & A/R Manager
— Kennth Ela
Credentialing Manager
— Victoria Rodriguez, MSW
Utilization Review Specialist
We’re more than a billing vendor, we’re your partner in behavioral health revenue cycle.
Client testimonials
Posted on Google Cindy MechamTrustindex verifies that the original source of the review is Google. I can’t recommend Access Revenue Hawaii highly enough. I’ve had the privilege of working with them since the very beginning—I was actually their first client—and I was impressed from day one. I initially met Kevin while I was completing an internship, where he was managing an electronic health record system for a drug rehabilitation center. His organization, attention to detail, and overall computer literacy immediately stood out. It was clear he had a strong grasp not only of the technical side, but also of the workflow and compliance needs in a clinical setting. Since then, Access Revenue Hawaii consistently demonstrated reliability, efficiency, and professionalism. Billing can be one of the most stressful parts of running a practice, but they’ve made the process smooth, accurate, and worry-free. If you’re looking for a billing company that is knowledgeable, responsive, and truly invested in doing things right, I highly recommend their services.Posted on Google Greg StruveTrustindex verifies that the original source of the review is Google. I own several treatment programs and can say without hesitation that working with Access Revenue has been one of the best operational decisions we’ve made. In a field where billing and credentialing can quickly become overwhelming and high-stakes, their team consistently demonstrates a level of professionalism, responsiveness, and follow-through that is rare. They don’t just complete tasks—they take ownership of the outcome, which has made a measurable difference in our ability to focus on delivering high-quality clinical care. What has stood out most is their commitment to going above and beyond, particularly with credentialing. Anyone who has navigated insurance paneling knows how complex and time-consuming it can be, yet Access Revenue approaches it with persistence and attention to detail that inspires confidence. They stay on top of applications, follow up proactively, and troubleshoot issues before they become problems. It genuinely feels like they are advocating for our organization every step of the way, rather than simply processing paperwork. Equally important is their communication. Their team is consistently accessible, clear, and proactive in keeping us informed. Whether it’s providing updates, answering questions, or identifying potential issues early, they operate with a level of transparency and reliability that builds trust. In an industry where financial and compliance accuracy are critical, Access Revenue has proven themselves to be not just a billing company, but a true partner in our growth and stability. I would strongly recommend them to any behavioral health organization looking for a competent and committed billing team.Posted on Google Greg StruveTrustindex verifies that the original source of the review is Google. We have been extremely impressed with Access Revenue of Hawaii and the level of professionalism they bring to their work. From day one, their team has been responsive, knowledgeable, and genuinely invested in helping our organization succeed. What truly sets ARH apart is their proactive approach. They do not simply process billing. They take the time to understand our services and thoughtfully identify opportunities to bill accurately for care we are already providing. On multiple occasions, they have pointed out overlooked reimbursement pathways and clarified payer requirements in ways that immediately improved our revenue cycle. That insight has translated into increased revenue, stronger compliance, and better sustainability for our program. Their customer service is exceptional. Questions are answered quickly and clearly. Complex issues are broken down into practical next steps. They consistently follow through and communicate in a way that makes even complicated billing matters manageable. Most importantly, their guidance has allowed us to expand services and better support our clients because we can operate with greater financial stability and confidence in our billing practices. If you are looking for a revenue cycle partner who is strategic, detail oriented, and truly committed to your success, I highly recommend Access Revenue of Hawaii. They have been a tremendous asset to our organization.Posted on Google Sabra Della-LuciaTrustindex verifies that the original source of the review is Google. Access Revenue Hawaiʻi has been an absolute life saver! Not only did they help me to organize and streamline my credentialing and billing, but they have been patient and kind throughout the way. Kevin and his team are ultra responsive and work hard to be sure that my practice and clients are well supported. I cannot recommend them enough!Posted on Google stacey rodmanTrustindex verifies that the original source of the review is Google. Access Revenue is able to navigate and communicate the process like no other billing company I’ve worked with, their transparency and clinical + billing knowledge in mental health is amazing, I always learn something new when I talk to them about our census. They were successfully able to obtain authorization far beyond our expected number of days within our treatment center. This a team of compassionate and dedicated people whom have your business in very capable hands. Access Revenue is highly recommended. They deserve more than a 5 star review.Posted on Google Justin LarkinTrustindex verifies that the original source of the review is Google. I was a little overwhelmed with the jargon required to understand the credentialing and contracting process when I was starting my private practice, but Access Revenue Hawaii swooped in and got it done quickly with clear, consistent communication. They were also super helpful with all kinds of other random insurance billing and private practice startup questions. Really appreciated their support!Posted on Google Sangeetha NairTrustindex verifies that the original source of the review is Google. ARH has been heaven sent! I have been with them for a year now, and I am truly grateful for the ARH team. Kevin and his team are attentive, and authentically aligned with their mission. They are always help as needed, and although they have expanded much this past year, their customer service remains their top priority. They truly care about offering Mental Health practitioners guidance, clarity and resolutions we need to navigate the insurance world.Posted on Google Greg StruveTrustindex verifies that the original source of the review is Google. I've been working with billing companies since 2010 and this is my favorite by a lot. They're smart, responsible, responsive, appropriately aggressive with the billing (without being antagonistic) and they know the Hawaii market backwards and forwards. Absolutely fabulous navigating both Medicaid (MedQUEST) and commercial policies. AND they'll help with credentialing too, which most other places will not do. Definitely 10/10 - highly recommend them!Posted on Google Teddy PrestonTrustindex verifies that the original source of the review is Google. I highly recommend them. I was surprised when I found them. I continue to be surprised at the leveling up of my business. I never writhe te reviews — with exception of this one. I want the Access Revenue Hawaii team to know they are appreciated and recognized for exceptional service. -TPosted on Google Jessica BrazilTrustindex verifies that the original source of the review is Google. Kevin's leadership and care in navigating health insurance billing, credentialing, and Hawai'i's system of healthcare is a breath of fresh air. He genuinely cares that the provider and patient are well cared for and really fights to get the reimbursements owed collected. He and his team have the knowledge and take the time to problem solve and meet until issues are resolved with both the provider and the patient. Please support a business like ARH - they are "billers with heart" and such a valuable service to our community. Thank you for bringing so much love to the system and people working within it.